As an extension of the provider’s HIM staff, Clary processes all ROI requests made for paper-based records stored with Clary, as well as records stored electronically with the provider.
How it works:
Authorization and request is received by email, fax or post.
Clary's staff vets the documents; scrutinizing both the authorization and release forms.
All ROI requests are processed according to the provider's policies.
The request is entered into Clary's electronic status log that tracks all correspondence from the time of receipt to release of information.
Relevant release information is retrieved from existing paper or electronic records.
Retrieved information is consolidated and converted into one digital file ( PDF or TIF). The file is scanned by character recognition technology that enables the requestor to use "keyword" searches.
File is encrypted and uploaded to Clary's secure host server and made available to the requestor via Clary's secure website. To accommodate requestors who cannot receive files electronically, paper copies or faxes are sent.
Requestor is notified via email when the file is available for download.